We are continuing to work on a fix for this issue.
Posted Apr 06, 2021 - 20:15 EDT
Identified
Cardinal monitoring has identified intermittent connectivity issues with PayPal Express Checkout. During this time period, customers checking out with PayPal Express Checkout may have experienced intermittent connection issues attempting to redirect to PayPal Express Checkout to login and complete authentication. Cardinal support teams are monitoring the intermittent connectivity and will update the status page accordingly.
Initial Notification: Impact to Capture API calls Impacted Products/APIs: Captures, REST APIs Incident Start Time: Tue, 06 Apr 2021 20:02 GMT Initial Notification: Affected Regions: TBD We are experiencing a system issue which may be affecting Capture API calls in our Production environment. Merchants may be encountering an elevated number of the following errors:
- HTTP 404 error for /v1/payments/authorizations/*/capture REST API calls - HTTP 404 error for /v2/payments/authorizations/*/capture REST API calls
Our technical teams are actively working towards resolving the issue.