VISA monitoring has detected intermittent issues processing VCAS consumer authentication (3DS) transactions. Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Standard Electronic Commerce transactions.
VISA engineers are currently engaged in resolving this issue. We will continue to post updates as the current status changes.
Please do not hesitate to contact your Local VISA support if you have any questions or concerns.
VISA Local Support Channels by Region
LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com
AP - Isupport@visa.com
CEMEA - email@example.com
EU - firstname.lastname@example.org
NA - email@example.com
Cardinal Commerce Support (https://support.cardinalcommerce.com