Our East Coast Data Center has informed us they will be performing Network Maintenance on Monday, December 7th through Friday, December 11th. The daily time frame of the maintenance window is being performed from 12:00 GMT until 21:00 GMT.
While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency. This is being performed in a high availability mode and should have minimal impact to transaction processing.
Our Midwest Data Center will not be impacted during this time. Customers who support dynamic or customer controlled routing between our East Coast and Midwest facilities are suggested to direct traffic to our Midwest Data Center during this window.
Cardinal will be monitoring transactions and will provide any updates as they become available.
In the meantime, please do not hesitate to contact Cardinal, or your Local VISA support, if you have any questions or concerns.
VISA Local Support Channels by Region
LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com
AP - Isupport@visa.com
CEMEA - email@example.com
EU - firstname.lastname@example.org
NA - email@example.com
CardinalCommerce Support (https://support.cardinalcommerce.com
Dec 3, 12:30 EST