VISA will be performing VCAS network and database system improvements on the following dates in February 2021:

February 11th, February 18th, February 19th, February 20th, and February 21st

The daily time frame of the maintenance window is being performed from 10:00pm to 11:00am EDT (3:00 AM - 4 PM GMT). During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing. During this window we will apply the most recent network and database patches to prevent new exploits from being used against our systems.

This is being performed in a high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted on Feb 1, 14:12 EST

CardinalCommerce will be performing network and database server maintenance on the following dates:

March 15th through March 17th from 10:00pm-10:00am EDT (3:00am-3:00pm GMT)
March 18th from 2:00pm-10:00pm EDT (7:00pm-3:00am GMT)
March 22nd through March 24th from 1:00pm-10:00pm EDT (6:00pm-3:00am GMT)

This maintenance window is an extension of effort that was partially completed during last month’s maintenance. During this window we will apply the most recent database and network updates for optimal performance and to prevent new exploits from being used against our systems on our Centinel and MAX platforms.

This is being performed in high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency. During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing.

Please do not hesitate to contact support@cardinalcommerce.com or visit our support site (https://support.cardinalcommerce.com) if you have any questions or concerns.
Posted on Mar 1, 15:06 EST

Visa will be performing network and database server maintenance on the following dates:

March 18th through March 19th from 2:00pm-10:00am EDT (7:00pm-3:00pm GMT)
March 19th through March 21st from 10:00pm-10:00am EDT (3:00am-3:00pm GMT)

During this window we will apply the most recent database and network updates for optimal performance and to prevent new exploits from being used against our VCAS systems.

This is being performed in high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency. During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted on Mar 1, 15:11 EST