Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 07, 2026 - 11:30 EST
Scheduled
As communicated in our February 6, 2025 Visa Business News (VBN-AI14914), VCAS Status Page, and VCAS Updates email, VCAS will be migrating to the Visa U.S. data centers. The next milestone of this migration is to update the Visa Directory Server on behalf of our customers with a new ACS URL and Method URL. The new VCAS ACS URL and Method URL will start sending authentication requests through the Visa data center to the CardinalCommerce data center. Since authentication requests will still be processed at the Cardinal data center as they are today, there will be no change to your connection to VCAS. This first cutover will allow us to have more control, speed, flexibility, and reduce the risk of the actual data center migration for our customers later this year.
There will be additional communications on the other networks we support: Mastercard, Discover, ELO, eftpos, UPI, American Express, and JCB.
There is no action you need to take for the Visa Directory Server update.
After the Visa Directory Server cutover (dates listed below), instead of your cardholder’s authentication requests going directly to the CardinalCommerce data center, they will first go through the Visa data center (see diagram below). There is no impact on how you are integrated with VCAS today. The adjustments will take place between the Visa Directory Server and VCAS, changing the way transactions are initially routed to VCAS.
We are notifying you, our customer, so you can mark the date based on your region and perform additional monitoring, if you would like. The Visa and VCAS Teams will be monitoring each of these cutovers to ensure a smooth transition. We do not expect there to be any downtime during this change. If there are any concerns, we will use our status page to communicate.
Visa Directory Server Update Dates
LAC: February 3rd, 2026 February 5th, 2026
AP: February 10th, 2026 February 12th, 2026
CEMEA: February 17th, 2026
NA: February 24th, 2026
All (any remaining ranges not cutover yet): March 5th, 2026
Visa will use the following channels to communicate data center migration updates and strongly recommends VCAS users subscribe to ensure receipt of migration-related communications and notifications.
•VCAS Status Page / CardinalCommerce Status (https://cardinalcommercecorporation.statuspage.io): This status page is primarily used to communicate planned and unplanned events that may impact operational status.
•The Visa.com Opt-in to VCAS updates page (https://globalclient.visa.com/Opt-inToVCASUpdatesToday): This is primarily for new VCAS product information, updates and educational opportunities. Visa will also use this channel to communicate data center migration updates via email.
Reminder: Two Possible Readiness Actions Based on Your VCAS Solution
As a reminder, based on your VCAS solution, there are two potential readiness actions you need to take prior to July 1st, 2026.
Trust IP Ranges VCAS users that have integrated Real-time Data Exchange (RDX) or Authentication Data Exchange (ADX) APIs will need to:
•Trust the following IP subnet ranges (preferred): 198.241.177.0/24 198.241.169.0/24
•If the full IP ranges cannot be trusted, the below IPs should be trusted (minimum requirement): 198.241.177.108 198.241.177.109 198.241.169.24 198.241.169.34
•Continue to trust current IP addresses until the migration is complete 198.217.252.0/24 198.217.253.0/24
•VCAS will be conducting tests throughout the Readiness and Migration Phases to ensure our customers are trusting the new IPs. Please do not block the IPs if you see connectivity trusts.
Request a Project
VCAS users that use file transfer services (Secure File Transfer Protocol [SFTP] Reporting, File Processor or Bulk Confirmed Marking will need to request a project using the Visa Support Hub (https://visasupporthub.visaonline.com) via Visa Access (formerly Visa Online) or their Customer Success Manager (CSM).
The objective of this project is to establish connectivity between the user’s system and the Visa File Exchange Service (VFES). A secondary project will be needed to complete the actual data center migration; this secondary project will include testing the files before sending traffic to the Visa data center.
Visit the Visa Support Hub to search for answers to your questions and create a case, if needed. Otherwise:
This scheduled maintenance affects: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), Reporting Extract, and VCAS Portal.