Cardinal monitoring has observed PayPal's status page has been updated with the following incident below:
Initial Notification: Impact to multiple products
Impacted Products/APIs: REST APIs, SOAP & NVP APIS
Incident Start Time: Sat, 14 Nov 2020 00:00 GMT
Affected Regions: Global
We are experiencing a system issue which may be affecting multiple products in our Production environment. Merchants may be encountering an elevated number of the following errors:
- 10001 Internal Error for SOAP and NVP API calls.
- HTTP 500 error for REST API calls
Our technical teams are actively working towards resolving the issue.
Sat, 14 Nov 2020 00:37 GMT https://www.paypal-status.com/history/eventdetails/14416
Your customers checking out with PayPal may experience the issues as described above. Cardinal will continue to monitor PayPal's status page and update accordingly. Please do not hesitate to contact us via email at 'email@example.com
' or our customer support site at 'https://support.cardinalcommerce.com
' if you have any questions or concerns.