Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2026 - 18:00 EDT
Scheduled
As part of our ongoing Centinel Data Center Migration, and as previously communicated, we are preparing to complete the final Production DNS cutover on Wednesday, May 6th at 15:00 UTC. This cutover will transition all remaining traffic to the Visa Data Center endpoints.
Potential Client Actions Post Cutover (if not already completed): 1. Update all backend endpoints to use the Visa proxy domain (.cardinaltrusted.com). 2. Update IP allowlists / firewall rules to trust the new Production IP ranges. 3. Confirm your integration properly consumes response URLs returned dynamically (for DDC, Lookup, and Authenticate flows), rather than hardcoding legacy URLs. 4. Merchant Reporting Migration: Set up your Enterprise Business Center (EBC) access. Please refer to this communication for additional details: https://cardinalcommercecorporation.statuspage.io/incidents/3zvgvsh958mx
Support and Contacts:
If you have questions, need assistance validating your readiness, or experience any issues during these activities please reach out to:
2. Contact your Cardinal/Visa Client Success or Implementation Manager.
We appreciate your partnership as we complete this important milestone in the Centinel migration. Thank you for taking the necessary steps to ensure a smooth transition.
Posted May 05, 2026 - 15:49 EDT
This scheduled maintenance affected: Cardinal Consumer Authentication (3DS), Cardinal API, Cardinal Hybrid API, Merchant Portal, and PayPal.