DigiCert MTLS RDX Certificate Update
Scheduled Maintenance Report for CardinalCommerce
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2024 - 16:03 EDT
Scheduled
Visa will be updating a set of staging and production Leaf certificates that are set to expire on May 25, 2024 and May 26, 2024. To prevent disruption to services, we ask that you review your configuration immediately.

The Leaf certificates that are expiring are the client certificates sent by VISA to your endpoint as part of the mutual TLS (MTLS) handshake for RDX, ADX, or Oauth connections.

The expiring certificates are as follows:

DigiCert signed Staging:
Common Name (CN): rdxstag.cardinalcommerce.com
Serial Number: 0b837bfe165d25c31287f5c223580bf5
Date of Replacement: April 25, 2024, 11:00:00 EDT
Date of Expiry: May 25, 2024 19:59:59 EDT

DigiCert signed Production:
Common Name (CN): rdx.cardinalcommerce.com
Serial Number: 04a9a50a1f534a71e651ccd2cbca269e
Date of Replacement: May 21, 2024, 11:00:00 EDT
Date of Expiry: May 26, 2024 19:59:59 EDT

The Intermediate CA and Root CA will remain the same.

Intermediate CA:
Common Name (CN): DigiCert Global G2 TLS RSA SHA256 2020 CA1
Serial Number: 0cf5bd062b5602f47ab8502c23ccf066

Root CA:
Common Name (CN): DigiCert Global Root G2
Serial Number: 033af1e6a711a9a0bb2864b11d09fae5

Customer Responsibilities:
• If you trust on the leaf certificate, we will have to coordinate the switchover with your connection. Please contact your local VCAS support and/or account manager to coordinate this change.
• If you require coordination, we will schedule a time to switch over the leaf certificate. It is imperative that the migration occur before certificate expiration, otherwise RDX services will be impacted.
• If you do not require coordination, we will be performing the switchover to the new client certificates on the dates specified above.
• If you trust on the Intermediate and Root CA certificate, you do not need to make any modifications.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns. Please contact support or your account manager if you require the full Cert Chain.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted Apr 12, 2024 - 16:05 EDT
This scheduled maintenance affects: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), Reporting Extract, and VCAS Portal.