Reported Start Time: 11:30 GMT 18 November 2025 Reported End Time: 16:55 GMT 18 November 2025
Next Update: No further updates as the issue is resolved.
Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.
Posted Nov 18, 2025 - 18:57 EST
Monitoring
Cardinal monitoring detected intermittent issues processing consumer authentication (3DS) transactions due to a third party provider Cloudflare (https://www.cloudflarestatus.com/).
The issue has since been mitigated however we are monitoring to confirm it has been fully resolved.
Reported Start Time: 11:30 GMT 18 November 2025 Reported End Time: 16:55 GMT 18 November 2025
Impact: Merchants and Partners may have experienced downgraded performance when attempting to complete 3DS authentication.
Next Update: As status changes.
We regret any inconvenience this may cause for our affected Merchants and Partners.