Consumer Authentication performance with ACS Provider, Arcot, has been restored. Please refer to Arcot's status page (https://status.arcot.com/incidents/tllk7p92422z) for more details on this incident.
Reported Start Time: 5:41 GMT Reported End Time: 13:12 GMT
Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a direct ACS provider at this time.
Reported Start Time: 5:41 GMT ACS Provider: Arcot
Transaction processing would experience increased latency with this ACS resulting in an increase of Incomplete and Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as unauthenticated or Attempts transactions.
Arcot is currently engaged and working to remediate this latency. The following is a direct link to Arcot's status page where they are posting live updates on their progress: https://status.arcot.com/incidents/tllk7p92422z
Cardinal support will update the status page throughout the reported incident through to resolution.