VCAS/Financial Institution Services - Reporting Delay (1/14/21)
Incident Report for CardinalCommerce
Resolved
The VCAS Portal Reporting transaction history is now up to date and presented real time. Please do not hesitate to contact your Local VISA support if you have any questions or concerns.
Posted Jan 14, 2021 - 19:55 EST
Identified
VISA monitoring has detected a temporary delay with the Transaction Detail Report within the VCAS Portal. VISA engineers are aware and actively working to resolve the issue to bring the reporting time back to a current timestamp.

VISA engineers are currently engaged in resolving this issue. We will continue to post updates as the current status changes.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted Jan 14, 2021 - 16:57 EST
This incident affected: VCAS Issuer Services.
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