Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a direct ACS provider. During this time you may see downgraded performance with consumer authentication that would result in an increase in Incomplete or Unavailable authentications.
Reported Start Time: ~3:30am EDT
Reported Resolved: ~6:07am EDT
We are currently engaging the Card Networks and the ACS provider to help remediate this latency. Cardinal support will update the status page throughout the reported incident through to resolution.
Please do not hesitate to contact us via email at 'firstname.lastname@example.org
' or our customer support site at 'https://support.cardinalcommerce.com
' if you have any questions or concerns.
Cardinal Support Team