CardinalCommerce will be performing database system improvements from September 20th, 2021 through September 23rd, 2021. During these windows we will apply the most recent network and database patches to prevent new exploits from being used against our systems.
The daily time frame of the maintenance window is being performed as follows:
September 20th, 2021 from 10:00pm EST- 2:00pm EST (2:00am GMT-6:00pm GMT)
September 21st, 2021 from 10:00pm EST- 2:00pm EST (2:00am GMT-6:00pm GMT)
September 22nd, 2021 from 10:00pm EST- 2:00pm EST (2:00am GMT-6:00pm GMT)
September 23rd, 2021 from 10:00pm EST- 6:00pm EST (2:00am GMT-10:00pm GMT)
We perform monitoring and testing of the updates during Cardinal business hours, while we are fully staffed from a support and network operations standpoint.
This is being performed in a high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency.
Please do not hesitate to contact firstname.lastname@example.org
or our support site (https://support.cardinalcommerce.com
) if you have any questions or concerns.