Centinel and Max Standard Network and Database Server Maintenance

Scheduled Maintenance Report for CardinalCommerce

Completed

The scheduled maintenance has been completed.
Posted Jan 21, 2026 - 14:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2026 - 10:00 EST

Scheduled

As part of our ongoing preparation for the Centinel Endpoint Migration previously communicated in November 2025 (https://cardinalcommercecorporation.statuspage.io/incidents/6x4q77c2yg33) we will be performing a brief cutover to the new IP's on January 21, 2026 from 15:00-20:00 UTC.

We appreciate your partnership as we continue improving the stability and security of our platform. If you have questions or would like support preparing for this change, our team is here to help.

Please do not hesitate to contact support@cardinalcommerce.com or our support site (https://support.cardinalcommerce.com) if you have any questions or concerns.
Posted Jan 20, 2026 - 22:34 EST
This scheduled maintenance affected: Cardinal Consumer Authentication (3DS), Cardinal API, Cardinal Hybrid API, Merchant Portal, and PayPal.
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