Centinel and Max Standard Network and Database Server Maintenance

Scheduled Maintenance Report for CardinalCommerce

Completed

The scheduled maintenance has been completed.

Posted Oct 16, 2025 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 13, 2025 - 08:00 EDT

Scheduled

CardinalCommerce will be performing database system improvements starting at 12:00 UTC on October 13, 2025, through 23:59 UTC on October 16, 2025. During this time, we will apply the most recent network and database patches as well as targeted security enhancements to prevent new exploits from being used against our systems.

We perform monitoring and testing of the updates during Cardinal business hours, while we are fully staffed from a support and network operations standpoint.

This is being performed in a high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency.

Please do not hesitate to contact support@cardinalcommerce.com or our support site (https://support.cardinalcommerce.com) if you have any questions or concerns.

Posted Sep 29, 2025 - 13:27 EDT

This scheduled maintenance affected: Cardinal Consumer Authentication (3DS), Cardinal API, Cardinal Hybrid API, Merchant Portal, and PayPal.