Join Us for an Upcoming VCAS Data Center (DC) Migration Webinar

Scheduled Maintenance Report for CardinalCommerce

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2025 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 08, 2025 - 12:00 EDT

Scheduled

You’re invited to attend our informational customer webinar on the VCAS Data Center (DC) Migration, hosted by our VCAS Solutions Management Director, Austin Poole. This session will aim to help you understand the "what" and "why" of the DC migration.

Receive key information about the VCAS DC Migration, including:

- Required actions to prepare for the migration

- The timeline of the migration and steps taken by our team

- Introduction to the upcoming Directory Server (DS) cutover milestone

Following the presentation, there will be a Q&A session to address additional questions you may have.

We encourage your participation to ensure you are prepared for this transition. Your involvement is crucial for a successful migration.

Please register for the webinar based on your region:

AP Wednesday, April 23rd 10:30am SGT, register here: https://event.on24.com/wcc/r/4913714/D823CE1666A487411D9025CD24C59931

CEMEA/NA/EU Wednesday, April 23rd 8:00am EST, register here: https://event.on24.com/wcc/r/4913722/7EF26379215A437E64D2875286E6CC51

LAC Portuguese Wednesday, April 24th 10:00am EST, register here: https://event.on24.com/wcc/r/4913732/89EEE53CB4789C62D009A724C0FCE25B

LAC Spanish Wednesday, April 24th 12:00pm EST, register here: https://event.on24.com/wcc/r/4913743/EECB09A115C3058B949DAA1DD9B9A134

For more details regarding the upcoming migration, please refer to the VCAS Customer Data Center Migration Visa Business News (VBN) email. This resource provides essential information including key dates, required actions, and detailed overviews to ensure a smooth transition: https://images.globalclient.visa.com/Web/InovantElqVisaCheckout/%7b2fad6fb3-f996-4dc4-a263-35d80d0326ea%7d_%5bFINAL_Approved%5d_VBN_-_AI14914.pdf

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Posted Apr 08, 2025 - 11:22 EDT

This scheduled maintenance affected: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), and Reporting Extract.