VCAS/ Issuer Services Standard Network and Database Server Maintenance
Scheduled Maintenance Report for CardinalCommerce
Completed
The scheduled maintenance has been completed.
Posted Mar 12, 2021 - 14:03 EST
Scheduled
VISA will be performing VCAS network and database system improvements on the following dates in February 2021:

February 11th, February 18th, February 19th, February 20th, and February 21st

The daily time frame of the maintenance window is being performed from 10:00pm to 11:00am EDT (3:00 AM - 4 PM GMT). During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing. During this window we will apply the most recent network and database patches to prevent new exploits from being used against our systems.

This is being performed in a high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted Feb 01, 2021 - 14:12 EST
This scheduled maintenance affected: VCAS Issuer Services.