VCAS/Issuer Services Standard Network and Database Server Maintenance

Scheduled Maintenance Report for CardinalCommerce

Completed

The scheduled maintenance has been completed.
Posted Mar 17, 2025 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 13, 2025 - 08:00 EDT

Scheduled

CardinalCommerce will be performing network and database system maintenance starting at 12:00 UTC on March 13, 2025, through 12:00 UTC on March 17, 2025.

During this window we will apply the most recent network and database updates for optimal performance and to prevent new exploits from being used against our VCAS systems.

This is being performed in high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency. During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com
Posted Mar 02, 2025 - 18:05 EST
This scheduled maintenance affected: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), Reporting Extract, and VCAS Portal.