Cardinal monitoring has detected intermittent latency processing Consumer Authentication with the MasterCard Directory Server. We’re working with the MasterCard Securecode support team to resolve the issue. Customers may be experiencing higher than normal timeouts while processing MasterCard Consumer Authentication transactions resulting in Enrollment Status B (Bypass) and U (Unavailable).
Reported Date/Time: 7:38 UTC Start, 1/1/2021 Issue is Ongoing.
Customer Impact: During this the time noted above, customers may have been experiencing higher than normal timeouts while processing Consumer Authentication transactions with MasterCard.
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) if you have any questions or concerns.
Cardinal Support Team