CardinalCommerce will be performing database system improvements starting at 12:00 UTC on February 9, 2026, through 23:59 UTC on February 12, 2026. During this time, we will apply the most recent network and database patches as well as targeted security enhancements to prevent new exploits from being used against our systems.
We perform monitoring and testing of the updates during Cardinal business hours, while we are fully staffed from a support and network operations standpoint.
This is being performed in a high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency.
In addition, as part of our ongoing preparation for the Centinel Endpoint Migration previously communicated in November 2025 (https://cardinalcommercecorporation.statuspage.io/incidents/6x4q77c2yg33) we will be performing a brief cutover to the new IP's on February 11, 2026, from 15:00-20:00 UTC.
We appreciate your partnership as we continue improving the stability and security of our platform. If you have questions or would like support preparing for this change, our team is here to help.