Cardinal RDX CC Certificate Update

Scheduled Maintenance Report for CardinalCommerce

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2025 - 15:30 EDT

Scheduled

Visa will be updating a set of VCAS staging and production root, intermediate and leaf certificates that are set to expire on April 20, 2025. To prevent disruption to services, we ask that you review your configuration immediately if you are using one of the certificates below associated with RDX, ADX, or Oauth connections.

The expiring STAGING leaf certificate details:

Common Name (CN): rdxstag.cardinalcommerce.com
Serial Number: 09:c4:9d:f4:ea:3e:1b:1e:88:70:ad:bc:3b:a7:38:da
Date of Replacement: March 11, 2025 10:00 EDT
Date of Expiry: April 20, 2025 18:59:59 EDT

The new STAGING leaf Visa Signed certificate details:

Common Name (CN): rdxstag.cardinalcommerce.com
Serial Number: 74:c5:06:03:3b:77:36:d5:36:fe:c7:30:d8:24:86:74
Date of Replacement: March 11, 2025 10:00 EDT
Date of Expiry: April 28, 2027 09:26:51 EDT

The expiring PRODUCTION leaf certificate details:

Common Name (CN): rdx.cardinalcommerce.com
Serial Number: 7a:52:88:3a:65:bf:81:a6:e6:89:98:a8:bd:a5:d1:b9
Date of Replacement: April 10, 2025 10:00 EDT
Date of Expiry: April 20, 2025 18:59:59 EDT

The new PRODUCTION Visa-signed certificate details:

Common Name (CN): rdx.cardinalcommerce.com
Serial Number: 39:4a:7d:cd:05:9f:4b:bf:07:cb:a1:37:36:92:d6:b6
Date of Replacement: April 10, 2025 10:00 EDT
Date of Expiry: May 5, 2027 09:33:30 EDT

The old CardinalCommerce Intermediate Certificate Details:
Common Name (CN): CardinalCommerce Issuing CA
Serial Number: 76:3a:5e:30:d2:05:6f:dc:8d:d4:65:7c:4c:83:99:f1

The old CardinalCommerce Root Certificate Details:
Common Name (CN): CardinalCommerce Root CA
Serial Number: 2d:a0:e3:db:0e:56:dc:79:e0:70:53:62:6a:7d:ca:8b

The new Visa Intermediate Certificate Details
Common Name (CN): Visa Information Delivery Internal Issuing CA G2
Serial Number: 51:3e:96:00:00:00:8e:65:54:4b:3e:b1:2d:cd:1a

The new Visa Root Certificate Details:
Common Name (CN): Visa Corporate Root CA - G2
Serial Number: 51:3e:96:00:00:00:6b:4e:81:30:23:be:66:05:f6

Customer Responsibilities:

The new certificate is issued by a different certificate authority. To ensure proper connection, you will need to install the new intermediate and root certificates. The CardinalCommerce client certificate authority, used in MTLS connections will no longer be supported. Please contact your local VCAS support and/or account manager to coordinate this change.

If you require coordination, please contact your local VCAS support and/or account manager, we will schedule a time to switch over the leaf certificate. It is imperative that the migration occur before certificate expiration, otherwise RDX services will be impacted.

Testing – How can I test these changes?

Customers are encouraged to work with their network teams to ensure they can support these updated certificates.

No new parameters or fields are required for these changes.  If you do not trust the new certificate, you will be unable to connect to Cardinal endpoints receiving a connection timeout or certificate error response.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns. Please refer to the knowledge article titled "Certificate Expiry Cardinal RDX CC Update 2025" on the Visa Support Hub for the full cert chain. You may also contact support or your account manager if you require the full Cert Chain.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com
Posted Mar 10, 2025 - 15:28 EDT
This scheduled maintenance affects: The Real-time Data Exchange (RDX) and Authentication Data Exchange (ADX).