VCAS/Issuer Services Standard Network and Database Server Maintenance
Scheduled for Oct 10, 08:00 EDT  -  Oct 14, 08:00 EDT
Scheduled
CardinalCommerce will be performing network and database system maintenance starting at 12:00 UTC on October 10, 2024, through 12:00 UTC on October 14, 2024.

During this window we will apply the most recent network and database updates for optimal performance and to prevent new exploits from being used against our VCAS systems.

This is being performed in high availability mode and should have no impact to transaction processing. While no transaction impact is anticipated during this maintenance you may experience a few periods of network latency. During this time, we will be fully staffed from a support and network operations standpoint to perform monitoring and testing.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com
Posted Sep 22, 2024 - 12:56 EDT
This scheduled maintenance affects: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), Reporting Extract, and VCAS Portal.