VCAS Issuer Services SFTP Network Maintenance Notification

Scheduled Maintenance Report for CardinalCommerce

Completed

The scheduled maintenance has been completed.

Posted Aug 26, 2024 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 23, 2024 - 08:00 EDT

Scheduled

This notification is to inform you that Visa will be performing a SFTP network maintenance starting August 24th, 2024 as part of an ongoing effort to strengthen our security infrastructure and data center redundancy.

This maintenance may require updates for customers that rely on Visa-provided SFTP solutions for recurring reporting extracts and batch processing. Please note, customers leveraging SFTP must complete the requirements outlined below to avoid transactional impact by no later than August 24th, 2024.

What do I need to do?

By no later than August 24th, 2024 customers may need to verify with their network teams to allow and trust the existing Egress and Ingress IP address blocks for communicating to Visa hosted SFTP or communication from Visa to customer-owned SFTP.

For the current Ingress/Egress SFTP IP Addresses please log into the Visa Support Hub and review: https://visasupporthub.visaonline.com/en-US/knowledgearticle/?code=KA-07038#t=All

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region

LAC - VCSA can be accessed via Visa Online (https://www.visaonline.com)
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Posted Jul 24, 2024 - 09:24 EDT

This scheduled maintenance affected: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), Reporting Extract, and VCAS Portal.