VCAS / Issuer Services Network Maintenance
Scheduled Maintenance Report for CardinalCommerce
Completed
The scheduled maintenance has been completed.
Posted Apr 29, 2024 - 18:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2024 - 12:00 EDT
Scheduled
VISA will be performing network enhancements for VISA Consumer Authentication Service (VCAS) starting on April 21st, 2024 at 16:00 UTC through April 29th, 2024 at 22:00 UTC. During this time, we will be applying upgrades to the network, storage, and compute infrastructure to improve overall performance.

We will perform monitoring and testing of the updates while we are fully staffed from a support and network operations standpoint. This is being performed in a high availability mode and should have limited impact to transaction processing. While limited transaction impact is anticipated during this maintenance you may experience a few periods of network latency.

Please do not hesitate to contact your Local VISA support if you have any questions or concerns.

VISA Local Support Channels by Region:
Global VISA Support Hub (LAC) - https://visasupporthub.visaonline.com/
AP - Isupport@visa.com
CEMEA - csupport@visa.com
EU - customersupport@visa.com
NA - esupport@visa.com

Cardinal Commerce Support (https://support.cardinalcommerce.com)
Posted Apr 09, 2024 - 15:01 EDT
This scheduled maintenance affected: VCAS Issuer Services, The Real-time Data Exchange (RDX), File Processor, Authentication Data Exchange (ADX), and VCAS Portal.